Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of martaffairsbay.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***V –
Muchas Gracias por el envio, rapido y bien protegido, todo PERFECTO. La LASTIMA (y mi error) es que pensé que los cables magnéticos que ya tenía (planos) me funcionarían y no es así, incluso SE REPELEN. Una pena no haber solicitado también el cable a su Buena tienda.
G***i –
Супер зарядка, мой мы Савелий очень рад
D***n –
Delivery to Ukraine, Kyev 2 weeks. The как The cable is good. Strong magnet, fast charge. More details on the photo. Порадовала очень быстрая доставка, до Киева 12 дней. Очень оперативно, спасибо. Служба доставки SF eParcel. Кабель хороший. Коннектор сидит в гнезде плотно, не мешает чехлу. Магнит сильный, можно без проблем поднять телефон. Один не большой минус. 1 метровый кабель даёт силу тока 1.8 А, 2 метровый 1.2 А, это при 5 вольтах. На фото все подробно видно. Рекомендую продавца и службу доставки. Ко зарядным свойствам кабеля смотрите сами. Мне хватает.
I*** –
Отправлено 29.09, получил 22.10. Товар хороший, всё работает.
F***r –
Gostei muito do produto, super bem acabado e de ótima qualidade, recomendo. O vendedor também foi rápido no envio, pode comprar sem medo!!
S***y –
Качество как всегда на высоте. Доставка быстрая.Продавца и товар рекомендую.
S***z –
excelente cable, compre bastantes y ninguno me fallo, todo perfecto, sin problemas y aguanta carga rápida sin problemas lo probé en Xiaomi red mi note 8 pro, un Xperia, Samsung 9s, Xiaomi red mi note 8, Motorola g6 plus, y todos sin problemas, excelente vendedor y excelente producto a un excelente precio, compraré más muy pronto aparte de otros 5 que mande pedir.
O***a –
It came for 14 goods very satisfied all is well!
N***e –
Very fast and good product but the magnet removes quickly enough when the phone moves a little example in the car.
J***o –
Works store recommend OK
D***. –
Before that I already ordered, now I took 3 more. Good quality, I recommend the goods and the store too. Although probably someone will get caught.
D***s –
perfect
Y***a –
Всё хорошо, выглядит симпатично) вот только после нескольких использований чип стал оставаться в кабеле, когда отключаю от зарядки
Y***U –
ممتاز جدا الشحن السريع يعمل المغناطيس قوي السلك من القماش القوي والناعم الطول صحيح تم توصيله الى مكه في 20 يوم فقط انه من افضل الشواحن التي اشتريتها شكرا للبائع اوصي هذا المنتج للكل
L***e –
OK
T***n –
Norms
Customer –
Excellent Product
S***n –
El artículo llegó en tiempo estimado y muy bueno quede satisfecho
V***y –
Great wire! Good magnet. Fast shipping.
Z***o –
Everything was OK. The shipping was fast, arrived as described. I’m satisfied with the wall charger
M***m –
It works perfectly. It’s very practical, I’m happy with this purchase
D***v –
He came fast. best micro usb charger
R***r –
Everything works fine
F***f –
Excellent wires, the magnet is not super-strong, but not quite weak. The diode glows very bright, the braid is durable (already managed to ride through the wire with a chair a couple of times, but it’s like new). The plug in the port of the phone rose hard enough, does not fall out. Super!!
I***i –
practical review. same as 18w upgraded quick charge 3.0
Y***a –
Before Astrakhan, the goods were 2 months old. As long as there are no complaints
Customer –
It came quickly. The quality is excellent, the magnet is strong, charges slightly weaker than the original.
D***o –
All cords are super, magnets are strong. I order not the first time, everything is fine. Thank you.
A***e –
Качество отличное. Рекомендую. Продавец отличный. С доставкой на почте напутали, но потом разобрались.
R***s –
Отличные зарядки. Брал две, себе и жене. Качеством остались доволны. Несмотря на пандемию все пришло в указанный срок. До Брянска посылка шла около месяца. Продавец общительный, учёл все пожелания. Спасибо продавцу за качественный товар!
K***h –
Месяц и в Приморском крае. Работает. Продавцу спасибо!
F***r –
Really great
V***A –
Thank you
R***r –
Everything came, but I waited a long time.
D***o –
I take the second time, everything is fine
I***o –
Заказываю не первый раз, очень довольна. Качество на высоте! Рекомендую
R***v –
While everything is fine, fast charging supports
Y***v –
OK
I***a –
Approached as in the description
M***r –
thanks
B***s –
Great store, honest, quality products, good communication. Thanks
O***o –
Thank you! It’s okay.
Customer –
All according to the description is very good goods
A***s –
Thanks!
A***a –
Excellent good quality product
R***v –
Ok!
Customer –
Cable good quality fully operational. Loading very quickly and in dark no need agonise the charging phone because the cable has lamkę led and tip micro USB you can leave on your phone.
B***v –
отличная зарядка. удобно и качественно.
O***v –
Товар получил,всё в порядке.Заказываю не первый раз,шнуры добрые.Благодарю Али и продавца.
Y***i –
شكرا لك البائع لقد إستلمت المنتج الخاص بي المنتج كما في الوصف وشحن كان سريع أشكر الجميع أنصح بالبائع
G***o –
Not tested heavily yet, but it works fine by the moment. The magnetic strength is good, the materials and appearance are good enough too. Fast shipping to Peru, it only took 1 month.
D***v –
доставка до Братска три недели, все работает, трек отслеживается, заказываю не в первый раз
E***a –
Great wires! Thank you! Recommend! Fast shipment and delivery!)
D***v –
Quickly, and most importantly climbs into a protected smartphone, but the plug is not closed.
G***r –
Since over a year I use the USB-micro version abd be very satisfied
A***i –
Very fast delivery. I order not the first time already. Seller recommend.
M***i –
Fast charging
O***h –
I ordered it just in case, just to be replaced. I already use this. Very like
F***o –
It’s very nice and works very well
A***v –
Incredibly quickly brought
A***k –
Works so-so
J***. –
All perfect, both in shipping , As in the article
V***n –
Good quality cord. Everything works fine!
M***A –
Came quickly, well packed. I’ll check later.
L***a –
Good quality the cable. But don’t deliver the fast charge to my Note 9.
R***a –
All OK. Shipping fast. In the package. The magnet is very strong. I would know what good quality is, I would also order a friend for myself. Well, I guess in the next order. Seller recommend.
R***r –
Coincides in polarity with most cables. Works as it should
S***a –
Сделал себе беспроводные наушники, из проводных ! + этот кабель !