We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of martaffairsbay.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 20 customer ratings
20 reviews
100% of buyers enjoyed this product!
5 stars
( 20 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
N***s –
Very convenient holder! Especially when you watch movies, it’s a long time to keep uncomfortable. Super!
Rated 5 out of 5
E***l –
What I needed, it resists well the weight of my mobile, strong and resilient. Very happy with the product. I totally roeat. Fast shipping to Spain
Rated 5 out of 5
Customer –
<2en> store sent fast. Product material quality. If you will receive the coupon or not.
Rated 5 out of 5
E***r –
Perfecto producto. Facil de usar, bonito, resistente y muy cómodo puedes moldear su suerpo como desees y colocar en donde quieras, ya sea para grabar o ver videos…etc. Me lo enviaron en un tono rosa chicle que me encanta. Lo recomiendo mucho.
Rated 5 out of 5
Customer –
I have not yet used. It looks like a great product. The store was very friendly and helpful. Thank you
Rated 5 out of 5
A***n –
Estaba emocionada por recibir este producto. En primer lugar, llegó bien y en el tiempo acordado. Pensé que el paquete sería más grande, pero vino bastante pequeño y compacto. El diseño del producto es bueno, me gustaron los colores, muy lindo para la habitación de mi sobrina. Se ve bastante sofisticado. Es fácil de instalar. Al principio pensé que no iba a alcanzar al espaldar de su cama, pero lo abrí lo suficiente para que cupiera. La parte extensible donde se coloca el celular es bastante dura, lo cual es bueno porque así no pierde la forma y se mantiene firme. Hay que saber bien como colocarlo porque cuando colocas el celular, si pesa mucho, pues va a bajar un poco de altura, pero nada que no se pueda ajustar. Lo he utilizado unos días para leer y me encanta. Solo me muevo para cambiar de página lo cual es muy cómodo. Estoy muy satisfecha con el producto y sé que será un buen relago.
Rated 5 out of 5
W***a –
Mam pudełka list polecam ! Można telefon łatwo ! 🙂
Rated 5 out of 5
A***C –
Took about 3 weeks to get here it’s not bad but I’m trying to get use to it never had a phone stand
Rated 5 out of 5
L***L –
In general, a good Holder, the tube is hard, although flexible, the hinge needs to be adjusted, sometimes the phone begins to hang out on it. Of course, it is inconvenient that the clips hold the phone on one side-on the right, because on the left it has buttons and they turn off Elementary, if they hurt. Because of the pass in one direction the phone and boils, but it’s easy to establish. A small phone is better kept than a large one, it outweighs the left.
Rated 5 out of 5
P***o –
me encanta es el segundo que tengo y me parece súper práctico
Rated 5 out of 5
D***k –
Very Good Item. Recommend
Rated 5 out of 5
D***k –
Hehe low price low quality
Rated 5 out of 5
M***m –
The goods came quickly enough. Very well holds the phone, I have an iPhone 7 Plus. Strong cord, the clip is not so strong, but the phone holds. Convenient to use. Very satisfied with the purchase.
Rated 5 out of 5
J***B –
Did very well. Perfect packaging. Durable, thick and durable cable…. Are contented… Neither ordinerò another.
Rated 5 out of 5
R***o –
The package has arrived with porexpan protection and in good condition. Useful for a max. mobile or tablet. 10cm because that is the limit opening of the clamp. It is very stable on par that flexible but if you place a very heavy and/or large device, it will slip out of the clamp; Although it has pads that prevent mobile devices from slipping, for my taste, he’s missing a cap on the edges. Although for what I want it, it’s perfect. I recommend store 100%. Perfect for state-of-the-art mobile phones and serves to record videos from different angles, in addition to viewing the screen without having to sugete the mobile, useful if wuiere
Rated 5 out of 5
M***i –
Looks ok.
Rated 5 out of 5
E***a –
Cool holder. Everything came in a foam box. Wire extension is not tight holds well. As a gift, the stand for the phone quality “G” in the hands of smite you can
Rated 5 out of 5
C***t –
Highly recommended product. It is very good in size and the bracket hooks to various surfaces. The mobile hook fits exactly the size of the mobile phone and the cable is quite flexible and tough. The product arrived just on the expected date, very protected and well wrapped. Recommended store 100%!
Rated 5 out of 5
M***n –
Duge Georgette and CE in the main + 260 grams phone trimae Super
Rated 5 out of 5
P***r –
Product compatible with products. Looks nieźle. Fast shipping.
N***s –
Very convenient holder! Especially when you watch movies, it’s a long time to keep uncomfortable. Super!
E***l –
What I needed, it resists well the weight of my mobile, strong and resilient. Very happy with the product. I totally roeat. Fast shipping to Spain
Customer –
<2en> store sent fast. Product material quality. If you will receive the coupon or not.
E***r –
Perfecto producto. Facil de usar, bonito, resistente y muy cómodo puedes moldear su suerpo como desees y colocar en donde quieras, ya sea para grabar o ver videos…etc. Me lo enviaron en un tono rosa chicle que me encanta. Lo recomiendo mucho.
Customer –
I have not yet used. It looks like a great product. The store was very friendly and helpful. Thank you
A***n –
Estaba emocionada por recibir este producto. En primer lugar, llegó bien y en el tiempo acordado. Pensé que el paquete sería más grande, pero vino bastante pequeño y compacto. El diseño del producto es bueno, me gustaron los colores, muy lindo para la habitación de mi sobrina. Se ve bastante sofisticado. Es fácil de instalar. Al principio pensé que no iba a alcanzar al espaldar de su cama, pero lo abrí lo suficiente para que cupiera. La parte extensible donde se coloca el celular es bastante dura, lo cual es bueno porque así no pierde la forma y se mantiene firme. Hay que saber bien como colocarlo porque cuando colocas el celular, si pesa mucho, pues va a bajar un poco de altura, pero nada que no se pueda ajustar. Lo he utilizado unos días para leer y me encanta. Solo me muevo para cambiar de página lo cual es muy cómodo. Estoy muy satisfecha con el producto y sé que será un buen relago.
W***a –
Mam pudełka list polecam ! Można telefon łatwo ! 🙂
A***C –
Took about 3 weeks to get here it’s not bad but I’m trying to get use to it never had a phone stand
L***L –
In general, a good Holder, the tube is hard, although flexible, the hinge needs to be adjusted, sometimes the phone begins to hang out on it. Of course, it is inconvenient that the clips hold the phone on one side-on the right, because on the left it has buttons and they turn off Elementary, if they hurt. Because of the pass in one direction the phone and boils, but it’s easy to establish. A small phone is better kept than a large one, it outweighs the left.
P***o –
me encanta es el segundo que tengo y me parece súper práctico
D***k –
Very Good Item. Recommend
D***k –
Hehe low price low quality
M***m –
The goods came quickly enough. Very well holds the phone, I have an iPhone 7 Plus. Strong cord, the clip is not so strong, but the phone holds. Convenient to use. Very satisfied with the purchase.
J***B –
Did very well. Perfect packaging. Durable, thick and durable cable…. Are contented… Neither ordinerò another.
R***o –
The package has arrived with porexpan protection and in good condition. Useful for a max. mobile or tablet. 10cm because that is the limit opening of the clamp. It is very stable on par that flexible but if you place a very heavy and/or large device, it will slip out of the clamp; Although it has pads that prevent mobile devices from slipping, for my taste, he’s missing a cap on the edges. Although for what I want it, it’s perfect. I recommend store 100%. Perfect for state-of-the-art mobile phones and serves to record videos from different angles, in addition to viewing the screen without having to sugete the mobile, useful if wuiere
M***i –
Looks ok.
E***a –
Cool holder. Everything came in a foam box. Wire extension is not tight holds well. As a gift, the stand for the phone quality “G” in the hands of smite you can
C***t –
Highly recommended product. It is very good in size and the bracket hooks to various surfaces. The mobile hook fits exactly the size of the mobile phone and the cable is quite flexible and tough. The product arrived just on the expected date, very protected and well wrapped. Recommended store 100%!
M***n –
Duge Georgette and CE in the main + 260 grams phone trimae Super
P***r –
Product compatible with products. Looks nieźle. Fast shipping.